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68 lines
2.2 KiB
YAML
68 lines
2.2 KiB
YAML
name: Deployment and connection
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description: A self-hosted instance cannot be installed, updated, or reached.
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title: "[Deploy] "
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labels: ["question"]
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body:
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- type: markdown
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attributes:
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value: |
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Check the Cloudflare or Docker deployment docs in this repository first. Open an issue if it still fails.
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GitHub Issues are public. Do not include passwords, tokens, instance URLs, or note contents. A maintainer will ask in a comment if an address is needed for comparison.
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- type: dropdown
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id: deploy-method
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attributes:
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label: Deployment method
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description: How is this instance deployed?
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multiple: false
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options:
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- Cloudflare one-click deploy
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- Cloudflare manual deploy
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- Docker
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- Official demo
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- Not sure
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validations:
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required: true
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- type: dropdown
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id: client
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attributes:
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label: Affected client
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description: Which client cannot connect? For a server-only problem, choose the client you use to reach the instance.
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multiple: true
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options:
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- Web
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- macOS
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- Windows
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- Linux
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- Android
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- iOS
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- Browser extension
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validations:
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required: true
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- type: textarea
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id: what-happened
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attributes:
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label: What happened
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description: What did you see, including the exact error text?
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placeholder: "For example: Desktop sign-in stays on network_unreachable, while the browser can sign in at the same address."
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validations:
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required: true
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- type: textarea
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id: steps
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attributes:
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label: What you already tried
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description: Include which doc step you followed, any command output, and whether you compared it in a browser.
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validations:
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required: true
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- type: textarea
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id: system-info
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attributes:
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label: System information
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description: If you can open the app, paste the text copied from Settings → System information. If you cannot, include the instance version, database backend, and deployment platform.
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placeholder: |
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- Instance build: v1.93.0
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- Database backend: D1
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- Deployment platform: Cloudflare
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validations:
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required: true
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