64 lines
2.6 KiB
Go
Executable File
64 lines
2.6 KiB
Go
Executable File
package model
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// ExceptionOrder 人工异常处理池订单（自动化兜底失败后的最终兜底）
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// 只增不改：resolved 后可 reopen，不可删除；全程审计（exception_logs）
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type ExceptionOrder struct {
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ID int64 `json:"id"`
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OutTradeNo string `json:"out_trade_no"`
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Pid string `json:"pid"`
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UpstreamName string `json:"upstream_name"`
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Channel string `json:"channel"`
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AmountMinor int64 `json:"amount_minor"`
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OrderStatus string `json:"order_status"`
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ChannelStatus string `json:"channel_status"` // TRADE_SUCCESS / TRADE_CLOSED / QUERY_FAILED / UNKNOWN
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ChannelTxID string `json:"channel_tx_id"`
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PaidAmount int64 `json:"paid_amount"` // 人工确认的实际支付金额（默认=AmountMinor）
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Payer string `json:"payer"`
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Reason string `json:"reason"`
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Phase string `json:"phase"` // pending / processing / resolved
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ResolvedAction string `json:"resolved_action"`
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Evidence string `json:"evidence"` // 证据时间线 JSON（自动收集，只读）
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Suggestion string `json:"suggestion"`
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Handler string `json:"handler"`
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HandlerNote string `json:"handler_note"`
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ResolvedAt string `json:"resolved_at"`
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UpdatedAt string `json:"updated_at"`
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CreatedAt string `json:"created_at"`
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}
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// ExceptionLog 异常池操作审计
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type ExceptionLog struct {
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ID int64 `json:"id"`
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ExceptionID int64 `json:"exception_id"`
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Action string `json:"action"`
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Operator string `json:"operator"`
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Detail string `json:"detail"`
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CreatedAt string `json:"created_at"`
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}
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// 异常原因（自动进池触发点）
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const (
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ExReasonQueryFailed = "query_failed" // 查单连续失败，无法确认
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ExReasonAmountMismatch = "amount_mismatch" // 查单金额 ≠ 订单金额
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ExReasonStateConflict = "state_conflict" // 回调与查单状态矛盾
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ExReasonCloseUncertain = "close_uncertain" // 关单时查单失败，存疑
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ExReasonNotifyDead = "notify_dead" // 通知 dead 且重发失败
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ExReasonManual = "manual" // 管理后台手动加入
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ExReasonListenOffline = "listen_offline" // 监听端掉线，无法确认是否已支付（个人通道）
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ExReasonListenTimeout = "listen_timeout" // 监听端在线但超时无推送，存疑（个人通道）
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)
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// 异常订单阶段
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const (
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ExPhasePending = "pending"
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ExPhaseProcessing = "processing"
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ExPhaseResolved = "resolved"
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)
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// 人工处理动作（resolved_action）
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const (
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ExActionSettle = "settle" // 确认入账
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ExActionClose = "close" // 确认未支付，关单
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ExActionNoop = "noop" // 无需处理
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)
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